REFUND POLICY

 

Returns

We understand that everyone has different expectations and needs and as a brand we aim to please our customers - we aim to deliver product that truly makes our customers satisfied.

 

If you are unhappy with your order or simply change your mind, you can return it within 30 days from the delivery date.

 

Follow these steps

 

To place a return, please contact us via our contact form (or hello@cj314.com).

 

We can only accept returns for items that are in perfect, unworn condition, as sold. Once we have received and inspected your return, your refund will be paid to you within 5 working days via the original payment method.

 

If we receive the item with visible signs of wear, we won’t be able to issue a refund (unless agreed otherwise).

 

If you have any questions about our returns process or you would like to place a return, please contact us via our contact form (or hello@cj314.com) and we will do everything in our powers to help.

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